Frequently Asked Questions
Everything you need to know about shopping with Sprayground GCC.
Does Sprayground GCC offer international shipping?
We currently provide express shipping across the GCC region, including the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman. Delivery times typically range from 2 to 5 business days.
How can I verify if my Sprayground bag is authentic?
All products sold on Sprayground GCC are 100% authentic. Each bag features a unique interior label and high-quality hardware consistent with Sprayground's global manufacturing standards.
What is your return policy?
We offer a 14-day return policy for all unused items in their original packaging with tags attached. Please note that limited edition drops may have specific return restrictions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), Apple Pay, and offer 'Buy Now, Pay Later' options through Tabby and Tamara for our customers in the GCC.
Are the backpacks water-resistant?
Most Sprayground backpacks are crafted from durable 900D Polyester water-resistant fabric, designed to protect your belongings from light rain and everyday wear.
How do I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link from our courier partner to monitor your shipment in real-time.